Charlotte Chambers
Chief Information Officer

Charlotte joined the charity in 2023 as Chief Digital Officer, accountable for all of Digital & Change Services across the group.

The work Digital & Change Services deliver is key to underpinning the longer term strategic outcomes of StepChange as well as the current services we supply to clients and creditors. Charlotte is accountable for delivering the Digital Strategy and longer term digital transformation for the group as well as the IT operations and support services.

Charlotte has over 25 years’ experience working in Technology and change roles, working in multiple sectors, including 10+ years in the retail sector. Charlotte is passionate about supporting future talent through coaching and mentoring and led the Women in Technology programme at Asda.

Charlotte still lives in the North East with her family, and has recently volunteered to be a mentor for The Girls Network, whose mission is to inspire and empower girls from the least advantaged communities.