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About us

At StepChange Debt Charity we have 25 years’ experience providing free, impartial debt advice to anyone in the UK. We’re proud to help 620,000 people each year retake control of their finances.

By joining us you can be part of our vision to create a society free from problem debt.

Our story

As Consumer Credit Counselling Service (CCCS) we helped change the lives of over two million people. But we knew we could help more. That’s why, in November 2012, we re-branded as StepChange Debt Charity.

With a simpler, clearer and stronger brand we now reach many more people. We help over 1,300 people a day with their debt problems, and we’re the largest provider of debt management plans in the UK.

But our promise remains the same, to provide free, impartial budgeting advice and fee-free solutions to anyone in the UK who needs help.

How do we help?

At StepChange Debt Charity we’re proud to be able to provide UK-wide specialist debt solutions. Our dedicated debt advice centre in Leeds has helped over 2 million people address £28bn worth of debt. We also have specialised regional offices across the UK, including Cardiff, Glasgow and Limavady in Northern Ireland.

We’ve expanded our services so we can help more people, whatever their situation. StepChange Financial Solutions offers access to free mortgage and equity release advice you can trust.

And StepChange Voluntary Arrangements (VA) is the only not-for-profit organisation to offer individual voluntary arrangements on a charitable basis.

Our online debt help

In 2006 we introduced Debt Remedy, the first online tool to provide free, anonymous debt advice. Now people can get the debt help they need anytime, 24 hours a day. We now help as many people via Debt Remedy as we do over the phone.

Each client gets expert budgeting advice and a personal action plan with clear advice on what their next steps should be.

Join us

As a charity we’re growing, expanding our services so we have the expertise to help those most in need overcome their personal debt problems. To do that, we need employees who are passionate and dedicated.

If you want to help us transform the lives of those struggling with debt search our latest jobs:

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