We aim to make our recruitment pages as accessible as possible. However if you use a screen reader and need help with your application you may find it easier to phone us instead. Our phone number is 0 1 1 3 2 3 5 5 4 0 7 1.

Working for us

We’ve grown dramatically over the last 25 years as the demand for debt advice has soared. 

To make sure that we’re giving our clients the best help and support we’re continually working to improve our service. To do this, we need people who are passionate and dedicated in their roles within the charity.


Roles at StepChange Debt Charity

Our charity consists of a wide range of departments working together to deliver our strategic objectives, to support people in debt.

Our front line roles make up a large proportion of our colleagues. People in these roles deal directly with our clients to help administer client services:

  • Advocacy
  • Client Support
  • Client Asset Management
  • Correspondence
  • Debt Advice
  • Digital Support
  • Financial Solutions
  • Plan Activations
  • Voluntary Arrangements

Our specialist roles are not client facing but also play a vital part in the smooth running of the charity, from supporting teams to managing systems:

  • IT Find out more »
  • Digital
  • HR
  • Internal Communications
  • Operations Support
  • Business Development
  • Marketing
  • Compliance & Risk
  • External Affairs
  • Business Information
  • Finance
  • Facilities
  • Training
  • Strategic Development
  • Executive

If you want to help us transform the lives of those struggling with debt have a look at our latest roles.

Explore our colleague benefits and development opportunities.

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Discover our wide range of benefits, including financial, emotional and physical support.

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Working for us

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