We place a huge emphasis on supporting, developing and rewarding you throughout your career with us, making sure you have everything you need to help us continue our life-changing work.
To welcome you to the charity each and every new starter has a two-day induction. Delivered by our dedicated training team you’ll learn about how we work, what we value, what systems we use, and how your role fits into the charity. You’ll also get a charity update from one the executive team to help you understand our vision for the future.
If you’re working in one of our specialist roles you’ll then go to meet your team and start learning about your new job. If you’re going to be working in a front line role you’ll join one of our training academies.
Exclusively for front line colleagues, our training academies are full-time classroom based training courses accredited by the Money Advice Service.
The course gives you the right skills and knowledge base to help our clients, with the support of one of our dedicated trainers and a team of expert coaches. It takes up to eight weeks to complete depending on your role, and you’ll need to attend the training in full.
We’ll give you all the skills you need to make sure that you’re getting the best start in your role.
Throughout your career here you’ll have access to a wide range of development opportunities so that you can continue to learn, develop and progress, including:
- Regular 1-2-1 meetings with your line manager
- An individual development plan
- Face to face training to enhance your skills
- A ‘learn to lead’ programme for progressing to management
- E-learning courses and development programmes
- An assisted study programme for external courses
You’ll have every opportunity to grow and fulfil your full potential with us, apply now: