Interim Head of Product

Ready to shape the direction of a product portfolio that supports people at critical moments?

Do you want the autonomy to set a clear product vision, and the backing to turn that into delivery at pace?

And are you motivated by leading teams to createproducts and journeys that genuinely meet client needs and deliver meaningful outcomes?

As Interim Head of Product, you’ll take on a strategic leadership role at a pivotal time. You’ll define and lead the direction of our product portfolio, ensuring it is aligned to client needs, market insight and organisational priorities.

Working closely with senior stakeholders across Product, Marketing, Digital and Operations, you’ll bring clarity to product strategy, strengthen performance, and ensure our products and services deliver real value. This is a role with both visibility and responsibility, shaping direction while staying close enough to delivery to ensure outcomes are realised.

What you’ll be doing

You will set the strategic direction for the product portfolio while ensuring delivery remains focused, effective and aligned to client outcomes.

In this role, you will:

• Lead and develop a multidisciplinary team of Product Managers, UX specialists and Communications colleagues to deliver high-quality outcomes.
• Define and evolve the product strategy, using market insight, performance data and user research to inform direction.
• Drive the performance and development of the product portfolio, ensuring it meets client needs and organisational priorities.
• Work closely with Marketing to ensure products are clearly positioned, effectively communicated and aligned to audience needs.
• Own product portfolio performance, including KPIs and overall commercial or value contribution.
• Establish clear performance frameworks, monitoring outcomes and ensuring continuous improvement across products and services.
• Ensure regulatory and governance requirements are met across all product areas.
• Collaborate with senior stakeholders to align product direction with wider organisational strategy and priorities.

About you

You’ll bring senior-level product leadership experience, with a strong track record of shaping product strategy and leading teams to deliver meaningful outcomes. You’re comfortable operating at a strategic level while remaining connected to delivery, ensuring ideas translate into impact.

You will bring:

• Significant experience in a senior product leadership role, ideally within a regulated or service-led environment.
• Strong strategic thinking, with the ability to define vision and translate it into practical delivery.
• Commercial awareness and experience managing product performance, including KPIs and portfolio outcomes.
• Excellent stakeholder management and communication skills, with confidence influencing at senior levels.
• Experience leading and developing high-performing, cross-functional teams.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.