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Payroll Administrator

16,846 - 18,000
Leeds city centre
Shift Pattern
Mon - Fri 9am to 5pm
Contract Type
Hours of Work per Week
Closing Date
Ref No

We are looking to recruit a Payroll Administrator based at our Leeds office. With this role you would become part of the UK’s largest provider of genuinely free independent debt advice and managed solutions.

Our vision

Every year we help 620,000 people to resolve their debt problems and rebuild their lives. We employ over 1,500 colleagues and in our 25-year history we’ve helped millions of people on their journey to becoming debt free

Right now, we’re working to deliver an ambitious four-year strategy which will see us helping more people, responding to changing client needs, and working closely with our partners to reduce the harm of problem debt.

What you will be doing The Payroll function is responsible for ensuring accurate and timely payment of salaries and benefits to all StepChange colleagues.  The purpose of this role is to provide administrative support to the payroll team.

This is a crucial role in determining the success of our growth plans. Within this role you would work with the charity’s Payroll department reporting to Ian Warner

Key accountabilities

 Carry out general administrative duties such as meeting note taking, document filing and scanning, collection and handling   of mail and diary management where appropriate.

Monitor payroll services inbox, categorising emails and responding to basic enquiries promptly via email, telephone, face to face or letter where appropriate, (in line with the GDPR requirements).

Support employees to access e-payslips online and resolve any issues arising

Facilitate employee pension workshops, setting appointment schedule and liaising with external consultants and internal stakeholders

Update basic personal detail changes such as name and address changes within payroll software or import spreadsheets

Add new starter details to balancing sheets, collating P45 and student loan check details, assisting in all month-end balancing and final checking as required

Update pension contribution amendment file, ensuring correct correspondence received from colleagues and necessary provider opt-out records are complete

Support the administration and reconciliation of the company benefit schemes, i.e. parking,      season tickets, holiday purchase, cycle to work and childcare vouchers

Monitor attachments of earnings orders, liaising with third parties as required

Run payroll cut-off reports from HR reporting system, ensuring all process documentation is updated for any changes

Raising of purchase orders and supporting with invoice processing and payment

Experience and knowledge

  •  Experience of working in a busy administration role within a customer focussed environment


Skills and abilities

  • computer literate i.e. Excel, Word, Outlook or similar
  • highly numerate and capable of meeting strict deadlines
  • attention to detail, coupled with a high level of accuracy
  • good written and verbal communication skills
  • self-motivation
  • ability to work independently as well as part of a team
  • capability to multi-task and prioritise workloads
  • ability to deal with sensitive information, maintaining confidentiality at all times

We value our colleagues

We don’t just care for our clients and those people who contact us for help. We also value our colleagues, and this role comes complete with a generous benefit package which includes:

  • 24 days annual leave (this increases by one day per year up to a maximum of 29), plus bank holidays
  • The ability to buy and sell annual leave
  • Travel season ticket loans
  • Cycle-to-work scheme
  • Group personal pension scheme
  • Westfield Health cash plan
  • Employee assistance programme
  • Financial planning
  • Long service awards


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